Politique de remboursement

Returns

If you purchase Seel Return Assurance for eligible items in your order, please use the Seel Return Portal to return your eligible items.  You can learn more about the Seel Return Assurance policy here.  If you do not purchase Seel Return Assurance along with your order, the order is subject to the standard return policy.

- Return Policy 7 Days after receiving it, unless you purchase Seel Return Assurance. If you would like a 30 day return window to return and receive a refund to your original form of payment, you can purchase Seel Return Assurance at checkout.

- If Seel Return Assurance is not purchased for eligible items in your order, then your order is subject to the standard return policy and the return window of 7 days. You can learn more about Seel Return Assurance and the Seel Return Assurance policy and return process here.  You must follow these instructions to qualify if you purchase Seel Return Assurance for eligible items.

- Always Ship Back by USPS or POST CANADA ONLY

- For International please ship it back by your local post office. ( Do Not Ship Back by DHL or UPS)

- Underwear and Socks can not be returned because of hygiene reasons

-Only products purchased on www.SarmanFashion.com may be returned for a refund or exchange.

 

- (Exception) The Items that are Pre Sale are Not Refundable but can be exchanged for any other Available models. If you purchase Seel Return Assurance for Pre Sale items, your order may be eligible for a refund.

 

Sezzle Payment: If You Paid by Sezzle and Request for a Refund, there Will be a deduction of 6%

If it was final sale or discounted price refunds won’t be possible only exchange, unless you purchase Seel Return Assurance. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and tags.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
If you purchased Seel Return Assurance, please follow the instructions here.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at kamosarkissian@hotmail.ca.

Exchanges (if applicable)
If you need to exchange, send us an email at info@sarman.ca and send your item to Sarman INC, 1227 39e avenue, Laval QC h7r 4x2, Canada.

 

Discount or Promotion Policies

Only 1 Promotion at the time can be used, 2-3 promotions at the same time can not be applied. Customers select which one is the more convenient for them. After Promotion or discount code was applied by the customer it can't be changed to another one. (Discounts or Promotions can not be combine, only 1 can be used)

Feel free to email us to ask which current promotion is more convenient for your case. info@sarman.ca

 

Shipping
To return your product, you should mail your product to Sarman INC, 1227 39e avenue, Laval QC h7r 4x2, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.